This Privacy Policy describes how ArystoTech Software & AI Systems Ltd. ("we", "us", "our") collects, uses, and protects information when you use FlowLane — including the browser extension and web application at flowlanekanban.com.
We are committed to protecting your privacy. We collect only the minimum data required to provide the Service, and we never sell your personal information.
Free Tier users: Your board data never leaves your device. It is stored locally in your browser using chrome.storage.local. We have no access to it.
When using the Free Tier, no personal data is collected by us. All board data (projects, columns, cards) is stored locally in your browser via chrome.storage.local and is never transmitted to our servers.
When you create an account and subscribe to the Premium Tier, we collect:
| Data | Source | Purpose |
|---|---|---|
| Display name & email address | Google / GitHub OAuth | Account identification, transactional emails, support |
| Profile photo URL | Google / GitHub OAuth | Displayed in collaboration presence UI |
| Firebase UID | Firebase Authentication | Linking your data to your account |
| Board data (projects, columns, cards, comments) | Created by you | Cloud sync and real-time collaboration |
| Subscription status & tier | Paddle webhook | Granting/revoking Premium access |
| Paddle customer ID | Paddle | Linking billing records to your account |
| Presence data (last-active timestamp) | Extension heartbeat | Showing online collaborators; purged after 45 seconds of inactivity |
We may automatically collect limited technical data to maintain service reliability, including:
We do not use analytics trackers, advertising pixels, or session recording tools.
We use the data we collect solely to:
We do not use your data for advertising, profiling, or any purpose beyond providing the Service.
We use the following sub-processors. Each is subject to their own privacy policy.
| Provider | Purpose | Data Shared |
|---|---|---|
| Google Firebase | Authentication, Firestore database, Cloud Functions | Email, UID, board data, subscription status |
| Paddle.com Market Limited | Payment processing, subscriptions, tax compliance (Merchant of Record) | Email, Firebase UID, billing details |
| Google OAuth / GitHub OAuth | Sign-in authentication | Name, email, profile photo (as provided by your OAuth provider) |
We do not share your data with any other third parties except as required by law.
Premium Tier data is stored in Google Firebase Firestore, which is hosted on Google Cloud infrastructure with encryption at rest and in transit.
We implement reasonable technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction, including:
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
We retain your data for as long as your account is active or as necessary to provide the Service.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
To exercise any of these rights, email us at support@flowlanekanban.com. We will respond within 30 days. We may need to verify your identity before processing your request.
The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal data, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page and, where appropriate, by sending a notice to your registered email address.
Continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
For privacy-related questions, data requests, or concerns, please contact us: